How do I update my shipping address?
You can easily update your shipping address in your Sunlight patient portal. Changes will apply to future shipments only. Any orders already in transit cannot be rerouted.
Who do I contact with issues about my delivery?
If you experience any issues with your delivery, our Sunlight support team is here to help.
How can I track my medication delivery?
When your medication ships, Sunlight will email you a tracking number and shipping details so you can follow your package until it arrives.
How do we ensure safe delivery of medication?
Sunlight works with trusted partner pharmacies to ensure your medication arrives safely and in optimal condition.
How long will it take for my medication to arrive after my prescription is submitted?
Once your Sunlight provider reviews your intake and writes your prescription, one of our partner pharmacies will ship your medication directly to your home.